Allow customers to raise a support request
Provide step by step instructions to customers upon request
Explain customers about the usage of the product
Provide automated replies to common issues
Let customers know when the product has been shipped
Notify customers after a problem has been solved
Schedule callbacks or other service requests
Take feedback These are the most common utilities of landline texting for customer service. Of course, there are dozens more. You can always send a text. In fact, most of the times, this is the easiest solution. Do you want your customers to feel valued? Do you want them to reach you in an easy way whenever they face any problem and need help? Then start using text to landline solution into your customer support strategy. Contact us to have a free demo of this powerful communication solution.